Offering services that they have no experience in or offering too many services. Many VAs, particularly newer ones, get carried away by the possibilities of what they can offer clients, not realising that if they cannot provide quality service, they not only do themselves a disservice but the whole industry as well. It's important you start with what you know best and can do with your eyes closed, so to speak, and then gradually build from there. Only you know what you're capable of, but you … [Read more...]
Number 4 Mistake Some VAs Make cont.
I had written about who your target client base should really be and Kylee had commented about volunteering to get experience. This is something I've often written about in the past and I'm glad Kylee raised it. As business owners to learn new skills and software packages there are costs incurred over and above the learning time and purchase of software. We often need to find time to practice new skills or try them out but still need to be working and earning an income. Often the answer is to … [Read more...]
Number 4 Mistake New VAs Make
So far we've looked at treating your business as a business and having the right mindset; setting rates that are too low; and recognising that clients can be local, they don't have to be totally virtual. This 4th mistake relates to the third one in a way. Many new VAs, particularly those from countries that have a much lower cost of living, make the mistake that other VAs are their target client base. They're not - they're your peers and you learn from them and help shape the industry with … [Read more...]
Number 3 Mistake New VAs Make
Thinking that all clients have to be virtual. Just because you are a Virtual Assistant and can work virtually does not mean all your clients have to come via the web. Many do not realise that they have potential clients next door, down the street, around the corner and at local businesses. This is why networking is such an important aspect of running a business - any business. Many do not realise they can have a mix of clients that are both local and virtual and this will not happen … [Read more...]
Number 2 Mistake Some New VAs Make
Ok, I know many of you have been waiting for this. I believe it to be setting rates that are too low. This also includes allowing clients to tell you what you should be charging. Many VAs, particularly in the first year or two of their businesses, mistakenly think they should charge low to get the clients. What happens is a number of things: They find quickly that they're not making much money and have difficulty covering all their overheads and have some left over for themselves. They … [Read more...]
Getting past the no.1 mistake VAs make
Further to my previous 2 posts, I have more to add and Tracey's comment included some of what I wanted to say. When a client contacts you for a quote you need to project confidence and telling someone nervously that you are new and you're not sure what to charge, or umm and ahh over charges, will help give them a lack of confidence in your abilities and knowing what you are doing. What is there to be nervous about? If you know well the services you plan to offer then you know you are going to … [Read more...]
How to get past the no. 1 mistake VAs make
I wrote recently about the no. 1 mistake VAs make and it was good to see the comments coming in. I thought I'd follow up with things that new (and existing) VAs can do to help shift that employee mindset. Now, I'm not by any means trying to belittle employees and thank you Deb M for your comment. There are a lot of employees out there who are motivated, have self-initiative and don't wait to be told what to do. And this is the stuff that VAs should be made of as well. But it goes further … [Read more...]
Mistakes new Virtual Assistants make
The number one mistake (I believe) Virtual Assistants make is not changing one's mindset when entering our industry to become a VA. I'm going to post a series on this topic and I wanted to share the one I believe is at the top of the list. What do I mean by that? Many who join the chat forums plunge in and start asking questions before they've done the research and read the message archives or articles online about this industry. Or even some of the books available out there. What happens is … [Read more...]
