I do. I have been since the second year of my business. That means I've been producing a newsletter for around 14 years now on a monthly basis. I missed a few months here and there in the early days but it has been monthly for quite some time now. In the early days, it was printed and posted and I would periodically hear from people who had a copy passed on to them from the recipient. That was always nice to hear. I would sometimes use a guest writer for the main article but mostly I've … [Read more...]
Be specific
I love the work I do as a Virtual Assistant but often find that client instructions leave a lot to the imagination. As VAs we need to help our clients and educate them in the best way of conveying instructions so that the work we carry out for them is done quickly and efficiently and correctly. There are times when I have to email back the client asking them to be more specific. If I get an email saying that something isn't working on their site I need to know specifically which page and what … [Read more...]
Invoicing the client
How do you invoice your client and how much information do you give? I have been using Quickbooks for many years and find that works well for me. Some use MYOB or other bookkeeping systems. Some use Paypal. Whatever system you use I feel it's important to itemise your invoice to the client so they know/understand where the time has been spent. If you received a phone bill for $150 but no detail of how that figure was accumulated you would be wanting more information. The same applies when … [Read more...]
Getting back to basics – Becoming a VA
I've seen many posts recently via Twitter and forums where people are asking about how to become a Virtual Assistant. As I haven't written on that for awhile I thought I'd give an update here. Providing you have good computer skills and experience in using the web for sharing files, downloading and receiving information and so on, then chances are you are eligible to become a Virtual Assistant. A Virtual Assistant is someone who provides assistance to others on a virtual basis, be it the … [Read more...]
