One of the things I do as a VA is manage websites for clients and I’ve built many too. I started to do this out of necessity for myself back in 1996 when it was hard to find a web designer and I’ve learnt along the way. Having transitioned from MS Publisher (yes, seriously!), to MS FrontPage to Dreamweaver and eventually WordPress (2006) there is still much to learn. I doubt I’ll ever know it all but I know enough to get websites up and running in reasonably short time and teach my clients how to manage their sites – if they wish. Clients started coming to me to find out who I was using as they were having problems with their webmaster, or the webmaster had disappeared, or they found they didn’t have control of their sites. I firmly believe the client should have control of their website and not be left to having no control or access to their site. What if something happened to me? Where would they be then? I still come across people who have no access to their sites, and some don’t even have their domains registered in their names but that of the webmaster. What the? That’s just not cool at all and bad business etiquette.
Kathie is the owner of VA Directory and is former past President of the Australian VA Association. She founded the Virtual Assistant industry in Australia in the mid 90s, having already been operating a home-based secretarial service. Today the VA industry covers a multitude of office-based services for clients worldwide.