I live in Australia and manage a team of Virtual Assistants (VAs) that are in 16 countries altogether, so quite a widespread team.
I’ve recently been doing a survey of my team with respect to the job requests that come into our team via my office, or via one of the team members. One thing that is noticed with many of the job requests that are placed – so many of our prospective clients still perceive the need for a VA to be located close by so they can physically meet them – and often the type of work they need done doesn’t really warrant that. Perhaps it’s a sense of being made to feel comfortable – seeing us proves we don’t have two heads or something 😀
Virtual Assistants are the virtual version of Personal Assistants and we do almost everything a PA does in the corporate world, except we’re in a different office – our own, and usually home based.
I left the corporate world 14 years ago this month and set up business at home a few months later after doing some research and preparations. Then the internet entered the scene approx 15 months after that and it totally changed how I run my business and how I connect with my clients. There is only one client I see face to face – because she frequently needs me to help set up things on her computer – and I live 5 mins away so it’s purely a matter of convenience – otherwise she would have had to get a computer support person in. All my other clients are serviced via email 98% of the time and occasionally by fax or phone, irrespective of where they are located.
Some clients I’ve never met face to face and yet they live in the same state I do. I manage their databases, data entry, broadcast emails, email responses to client needs and purchases of products and services, word processing and formatting of documents and website design and maintenance and occasionally handle their phone calls if they’re out of the state or the country.
Many of the A Clayton’s Secretary team do analogue and digital transcriptions for the legal, medical and conference industries but we also do some court reporting, police reports, memoirs, work with authors, public speakers and business coaches, etc. Also desktop publishing, Powerpoint presentations and the list goes on.
So, now that gives you a fairly good idea of what we can do – what does working virtually mean to you and has it occurred to you that you can outsource your admin and secretarial needs to a VA?
Looking forward to hearing from you.