In the past few days I’ve received emails from a couple of VAs who have had computer problems and lost some emails which were important to them. They asked if I could help by resending any emails I’d sent or help locate the person who had contacted them.
They did have their data backed up but not email from what I can gather. At least not a current version.
Computer problems are going to happen. Email programs are not 100% robust and they do fail, fall over, and quit when we least expect it. It is important we have backup systems in place for everything of importance to us, including email programs.
However, I find that printing is still important. Any client instructions I receive, requests for things that I need to action and anything else of importance I still print off and put into the relevant folder I keep for that client or project. If I can’t get my email program up and running after a crash or, heaven forbid, our power has gone off, at least I can still refer to a print copy and use my cellphone to contact people to advise them of a delay or hiccup in whatever it is I am doing.
As much as we are trying to save paper (and trees) I think perhaps we go too much in the opposite direction at times and depend on files on computers and backup drives but if we can’t access that information for some reason, we can start to stress out big time. Save yourself some time and give yourself some cheap insurance. If it’s important – print it and file it.