I sometimes hear from disgruntled clients who secure a Virtual Assistant through various means only to find they can’t do what they say they can. This is not only frustrating for the client but is bad for our industry too.
As much as possible I try to encourage all I speak to, to look for Virtual Assistants through the VA Networks that have been established to help build up the industry, educate its members, and provide quality services to clients.
Generally the VA members have had to meet certain criteria to become members of that network which is a plus for clients. It means they’ve already been through some sort of screening process. Unfortunately at many of the ‘freelance’ type of sites those offering services haven’t been screened and many just starting out can register there, as well as very experienced business operators. In some cases through the VA Networks the client can come back to the network owner/leader/moderator and advise if they’re having problems with a VA and get it sorted out, and get a new VA if required. Most of the time I find it’s a case of miscommunication, and thankfully this doesn’t happen very often.
Members of the networks also have access to back up support in times of busy-ness, large projects, or if they need to be away from their VA practice for awhile because of illness or because they’re going on leave.
If you are looking for a Virtual Assistant who can really do what they say, then start looking at the VA Networks for the kind of support you really deserve. There’s no charge for searches and being connected to VAs – you only pay the VA you choose for the work that is done.