He rang up late in the afternoon, 5.20pm to be exact. He was in his car and heading out away from some meeting when he said to me, ‘do you know what I like about having a virtual assistant compared to a personal assistant?’ He didn’t wait for my answer. ‘Because I know that the VA is still there when I suddenly realise I need something urgently for tomorrow. Do you mind? Can you manage this if I swung by in an hour to pick it up?’ He told me what he needed and I was able to confirm I could do that for him. Turned out to be almost 2 hours later before he got here – he must have had a distance to travel and some traffic to battle, but I had the things ready for him that he needed. And he hadn’t put me out waiting for him because I was at home anyway.
If I hadn’t been here or not available, he would have understood, but it’s just nice knowing that he really appreciated I was there and could help him – instead of being someone about to knock off and head home – it was no problem to me to set up and print what he needed whilst I was getting the family dinner ready. Another happy customer! 🙂 KMT