What Kind of Clients Do You Service?

I thought it would be good to share on the type of clients I service and I invite other VAs to add comment here about their clients also. This is for the benefit of prospective clients who read this blog so they can see that ‘yes, we can look after you too’.

My longest term client has been with me for around 11 years now. She is a business coach, author, trainer and public speaker. So she has a variety of jobs for me such as maintaining her database (both computer based and online), website, shopping cart, distribution of products, registrations for workshops, nametags, preparation and binding of workshop materials, formatting and production of ebooks, ezine and newsletter, maintain blog and so on. Lots of variety and there’s actually a great deal more.

Other clients I provide services for include: more business coaches, public speakers, opera singer, theatre performer, architect, artist, play centre, business consultant to CEOs and MDs, Chamber of Commerce, mining club, community bank, human resources consultant, membership based group and a painting company (home decorator).

Much of what I outlined for the first client is repeated for many of the other clients although I do additional things such as data entry (spreadsheets), mailouts, internet research, broadcast emails, update a directory listing on a regular basis for a service based group and take minutes of a monthly meeting.

Do I see any of these clients face to face and if so, how often?

With the exception of the long-term client and the Chamber of Commerce, no, I don’t see the other clients face-to-face. The majority of our contact is via email and sometimes Skype (if overseas) or phone (if in the same country as me). Sometimes via fax and mail as well. There really isn’t a need to have that visual contact in order to provide the services I listed above. The longterm client I might see once a fortnight and the Chamber I meet with monthly for their committee meetings.

Some of my clients have regular weekly activities for me but the majority have a few items a month, or sometimes just now and then. So, whilst I do have a number of clients, they don’t all keep me busy on a daily basis.