I love the work I do as a Virtual Assistant but often find that client instructions leave a lot to the imagination.

As VAs we need to help our clients and educate them in the best way of conveying instructions so that the work we carry out for them is done quickly and efficiently and correctly.

There are times when I have to email back the client asking them to be more specific.  If I get an email saying that something isn’t working on their site I need to know specifically which page and what part of that page.  It helps if they give me directions to the part they are commenting about, or even give a snapshot of what they mean.

When you’re giving instructions to your VA make sure they are as clear as can be.  We can’t get inside your heads and cannot see with your eyes, so we need to be put in the picture as much as possible to ensure a good outcome.