Recently I became aware of a challenge a VA was having and it is something I've come across before but had forgotten about it.  It's an ideal post for this category. Be clear about your quotes/rates when discussing a job with a client. This VA had quoted a rate which the client accepted but there was a problem. You see the client thought the quote was the total price for the job, whereas the VA was giving a quote... per hour!  She had forgotten to add those very words 'per hour' and the end … [Read more...]