One of the biggest delay factors in getting work completed for a client, is the delay in getting complete and accurate information. If incomplete information is given then we have to wait for you to get back to us if we leave a phone message or send an email with a query about what needs to be done. It's important to remember that we don't share the same head space that you do so you need to give the complete story, not just the bit that you want done. It is amazing how often I might get asked … [Read more...]