What? Your clients need to work? But aren't you, their VA, doing it all for them? Up to a point. I often smile to myself when having phone meetings with clients. We have an action list of items for me to attend to, but at the end of the discussion, the client often has their own action list too. Because, after all, if they want me to complete my duties, there are some things they need to do. What kind of things do you ask? Well, business cards. How often have you come across clients with … [Read more...]
Using a database
I was chatting to one of the members of my BNI chapter last week and during that conversation, I came to a realisation that not everyone understands what a database might consist of and how it can be used. In particular we'd been talking about his database and using Send Out Cards. He is interested in using the cards for his business but didn't know how he could use it in relation to the database program he is using. It was a program I'd not come across before. We'd also been talking about … [Read more...]
Need help with your database?
Do you struggle with managing your database? Perhaps it's keeping all the new entries in from the business cards and other contacts you've obtained? Or perhaps it's managing the mail merge aspect to send out letters, emails or perhaps even cards. Do not despair. There are Virtual Assistants who specialise in this type of work and they can manage several different types of database programs and CRMs. What do you need to do to engage the right VA? First, it would be helpful if you knew why you … [Read more...]
You get what you pay for
Just been having a conversation with a client. I'm going through several worksheets of a spreadsheet of information they were given for a new mailing list. When I looked at the spreadsheet, whole addresses had been put into one column, not split up into street, suburb, state, postcode, country and on the last worksheet it had been spread over 4 rows, not columns, so I couldn't copy and paste the information into a new worksheet row by row. I had to print it off and retype it. I explained to … [Read more...]
