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How easy do you make it for your customers?

My husband is a ham radio operator.  He was perusing websites recently looking for some equipment to further his hobby.  He was looking at sites here in Australia as well as overseas.  He found one based in Sydney that had what he wanted BUT, they had no shopping cart set up for their long list of accessories and once you were on the list, there was no link to get back to the site itself.  The list was in a PDF format. Some Australian businesses are complaining about customers shopping overseas … [Read more...]

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VA Directory was established in March 1994 by Kathie M. Thomas.

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