Perhaps it's not the VAs that are the problem... recently I became aware of a 'serial' client seeking yet another VA to support them in their business. I sighed. It meant they had yet lost another VA for support to their business. This has been an ongoing issue for this client for some time. I know a number of the VAs who have put their hand up to help this person and while it's true, that sometimes the client and the VA aren't a good fit, I do believe that when they've gone through a … [Read more...]
English and the VA world
We periodically have wonderful discussions on the forums relating to the spelling and use of English wording. In fact it often provides a constant source of mirth when we discover that a word can mean something completely different in another English speaking country. How does that happen? Whilst most of the conversations are full of laughter and fun there are times when misunderstandings can occur and some get hurt simply because of the use of a single word. If that can happen on a forum … [Read more...]
Number 7 Mistake VAs Make
Not keeping the client in the picture. Some clients will get very anxious if they don't hear from you within an expected time frame and will either go off and find someone else to help them or get very annoyed when they do connect with you. Always a good idea to ask what the time frame is and make sure you report back regularly if a large or long project or regular ongoing work. And particularly for new clients - they won't know what to expect and for many, using a VA for the first time can … [Read more...]
