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How many clients do you need?

A chance comment at a VA forum made me realise that a new VA was using the scatter gun approach to finding new clients and was, therefore, trying to prevent travelling all over the countryside and use cold calling instead. Except she was unsure how to go about it. She’d obtained (legally) a directory for her target market and wanted to approach them all to introduce her business and was seeking advise about this.

I’d made comment that face-to-face was more personal and why didn’t she just go along to the industry association networking meetings put on for her target client base.  She then said she didn’t know how much fuel she’d use and the cost involved in going all over the place.  Bingo!  The thought hit me ‘how many clients did she really need?’ and I responded by saying that she really only needs to go to the one event to meet possible clients and once she gained one client, if they’re happy with her, they will refer her.

Now, I should clarify here – I don’t mean attend only one meeting, period. I mean, find one local network that is close by and attend their meetings regularly, whether it be weekly, monthly or somewhere in between.  Building relationships is important but once you get past first base and people get to know you it’s so much easier to move to the next base and gain new clients.

It’s important to know when you’re first starting out in business that you don’t have to get everyone’s attention.  You can’t possibly service everyone with a need, but if you gain 1, 2 or more clients from that source it will build from there and as you gain confidence, the more attractive your service will be to others as they learn about you.  You only need one to get the ball rolling!

Kathie M Thomas

Comments

  1. Sue L Canfield says

    30 April 2010 at 5:23 am

    After attending a networking meeting with my husband for six months, I had built relationships with people to the point that I had a dozen clients and within a year another dozen that those people had referred to me.

    In our coaching of virtual assistants, we encourage exactly what you do Kathie – find a local network, attend regularly and build relationships.

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  2. Alana says

    30 April 2010 at 12:35 pm

    Thanks for posting this. I have recently launched my VA Business, website and have begun to network. I am doing both in person, over the phone and I am also volunteering as a VA in a few networking groups. I am hoping to develop relationships within these networks and make connections with possible clients. I want to help others and I want to be the VA for the right 2 or 3 right clients.

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  3. Carol Ann Quibell says

    6 May 2010 at 9:39 am

    Excellent post. Sometimes we make things harder than they need to be. When I first started my business I joined the local Chamber of Commerce and attended their monthly breakfast meetings regularly. I obtained my first 2 clients through those connections. My name also became known amongst the organization so when I did contact someone regarding my services they at least knew who I was. Look for a local networking opportunity and focus on it – rather than jumping all over the place. Good luck.
    ca

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Trackbacks

  1. Tweets that mention Virtual Assistant – THE Blog About Our Industry » How many clients do you need? -- Topsy.com says:
    29 April 2010 at 12:00 pm

    […] This post was mentioned on Twitter by Kathie M. Thomas, Kathie M. Thomas and Kathie Thomas, Alexandra Popovic. Alexandra Popovic said: How many clients do you need? http://bit.ly/cOOAOx (via @KathieMT) […]

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