Be specific

This is probably a post directed more at clients, rather than VAs, but it is important for all to note.

When responding to someone via email, make sure you address which parts of the email you are responding to.

Just to explain.  Someone emailed me asking to change something I was doing for them next Wednesday.  So I emailed back asking did they mean Wednesday 15th or the following Wednesday 22nd? And then I added another question.

The answer I got was ‘yes’.  huh? What part were they answering? So I had to email them back asking for specifics and I got back 22nd. Nothing else.  No answer to the other question.

I know this person is a person of few words but it would be nice if they actually gave me a bit more information so I didn’t have to keep going back and forth asking questions. Of course, I guess I could pick up the phone but I was answering their original email which did have a few more words in it to start with.