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A Client Surprise

Some people have ‘wordless Wednesdays’ on their blogs and just post a photo. Well, I have a photo to post and it’s Tuesday and I won’t be wordless about it either. I want you to drink in this beautiful sight.

The doorbell rang and I thought it was a client who was overdue and I called out ‘I’ll be there in a minute.’ When I got there, no-one was at the door but looking down there was a beautiful arrangement of flowers. My immediate thought was my husband – I’d been getting over some dental surgery and had been experiencing a fair bit of pain over the past 2 weeks. Then I looked back down after I grabbed the flowers and found a box of chocolates too – soft ones so I can have them now!

When I opened the card, instead of being from my husband like I thought, it was from a long-term client of mine expressing how much she appreciated all I do for her. I had to ring her and thank her straight away – she hadn’t known how much I’d been ‘suffering’ so it made her surprise even more special. It’s moments like these that make you really appreciate your clients too!

Kathie M Thomas

Comments

  1. Lisa Olinda says

    22 April 2008 at 10:50 pm

    What a beautiful expression of appreciation. We all need that extra boost that helps us keep going. I will add you to my prayer list for the next week.

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  2. Kathie Thomas says

    22 April 2008 at 11:14 pm

    Thank you Lisa, I really do appreciate that offer.

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  3. Sally Kuhlman says

    23 April 2008 at 7:32 am

    Wow! What a beautiful gesture on your clients part and what a lovely bouquet of flowers! Hope you feel better soon. I love those appreciative clients! I have one client who does random gratitude calls. She just calls to say thank you, not to ask for anything. I love those calls!

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  4. Kristi Pavlik says

    28 April 2008 at 12:06 am

    Its it great when our clients do what we try to do for them – go above and beyond what is expected in our relationship. Makes all the other hassles that come with running a business all worth it.

    I too had a client do the same thing – sent me flowers. I also had another client do something that brought tears to my eyes. She knew it was my wedding anniv. weekend and called the resturant where we were going. She gave them her credit card number and paid our bill in-full. Only we didnt know it until it was time for us to pay – I was so impressed, and honored that she would go to that length to show me how much I was appreciated.

    I have the best clients in the world!

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VA Directory was established in March 1994 by Kathie M. Thomas.

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