This is probably a post directed more at clients, rather than VAs, but it is important for all to note. When responding to someone via email, make sure you address which parts of the email you are responding to. Just to explain. Someone emailed me asking to change something I was doing for them next Wednesday. So I emailed back asking did they mean Wednesday 15th or the following Wednesday 22nd? And then I added another question. The answer I got was 'yes'. huh? What part were they … [Read more...]