If you need more information, the following will give you what you need to know on getting support and making the most out of your business relationship. The ideal answer for your outsourcing needs!

Or place a Job Request - no advertising or agency fees required. You can also search our site for someone with the skills you need or visit locations if looking for someone close to you.  Not sure how to use a VA?  Read our FAQs or Case Studies and the information at VA Directory. Our Job Leads page will show you examples of the type of work we receive regularly.

Our Mission: To be the household name for secretarial services and office support virtually. To make office and secretarial service support within easy reach of all businesses throughout the world.  Service provided with: integrity, dignity, loyalty, confidentiality, competence and trust.

Our Team:

Most members happily work in either location – yours or theirs, have their own hardware, software and other equipment, and are on email. A list can be accessed through our website. The network is the first one of its kind in Australia, and the southern hemisphere and has been in operation since April 1996. We are not to be confused with personnel or recruitment agencies – all members are individual contractors and work with their own rates and are not looking for long-term placement (even if temporary) in an office, but rather to be able to provide support through the services of their own businesses, whether on an ad-hoc or long-term basis. This means that we are often available after hours and on weekends and for this reason, many companies outsource overflow work to us.

Another advantage is that you need not worry about sufficient office space, available computers and software, work cover, superannuation, taxation and insurance.

Additional services we provide to clients are:

• Conversion of Word documentation into html format and tidy up of coding
• Data projection presentations
• Desktop Publishing and Graphic Design
• Minutes of meetings for council groups and other organisations
• Phone answering services
• Regular but short hour projects that Temps wouldn't normally take on.
• Translations (several languages available)
• Website development, domain registrations and email and web hosting.

Remember, we are as close to you as your computer - the work you require to be carried out may not need someone who is down the street, but instead someone who is currently in front of their computer!  In which case all you need to do is search for the particular skill or software needed and contact members who come up in the list.   

• Be clear about your expectations at the beginning of your project to avoid misunderstandings.
• Understand that the VA is not someone you are going to see every day and is not an employee but instead a business owner who will view your business in a different perspective - they should be seen as a business partner.
• VAs do not need to be micromanaged - you're paying for someone who doesn't require a lot of supervision and who has experience on their side.
• VAs are not sales people so do not expect them to generate sales for you.  They are there to assist with aspects of your business that prevent you from generating more income.
• You can find out more about working with VAs at our blog Virtual Assistant - THE Blog

Please note: ALL members of this network have a minimum of 5 years' secretarial or administrative skills, have experience in the areas they promote on their pages and are not entry-level typists fresh from school or college. Each has worked in the corporate world in many different fields, including: medical, legal, human resources, real estate, engineering, and so many other fields.