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"A Clayton's Secretary"
ACS News
For and about the Virtual Assistant Industry and their clients.
June 2010
 
ISSUE #6
In this issue:
- Interesting Facts About Marketing
- Maintaining contact with clients
 

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Thank you for coming to our Women In Touch breakfast and sharing with our ladies.

I am sure the ladies were engaged, challenged and encouraged by your sharing of your life - examples that many would relate to.

You have been a blessing to us.
Women in Touch, One Community Church

Kathie M. Thomas, twice nominated for Australian of the Year for 'setting high standards of excellence and contributing in ways that inspire the community'. is also listed in Australia's Who's Who of Australian Women. She gives women permission to return home to work and shares how she did exactly that, bringing up 5 daughters, while establishing a new industry.

Kathie can speak at your next meeting, seminar, conference or church and you can find her full itinerary at her site.

 
Samples of Kathie's Photos

 

Kookaburra pays a visit 

Camelia after the rain

 DSC_6358_edited-2

For more images visit these sites:

http://www.kathiesphotos.com

http://www.photosbykathie.com

 

Hi, Welcome to June, and this month's edition of ACS News.

If you live in Melbourne I hope you've been able to enjoy the colours of our beautiful Autumn. The best season in the year in my thinking.

Welcome to all new readers and of course to our long-term regulars as well.

Sincerely,
Kathie M. Thomas
Owner, "A Clayton's Secretary"

 
   
 
Interesting Facts About Marketing

by Paul McCarthy

My client told me about a marketing seminar he attended back in 1991. The price for the one-day event was $1,000 and it offered the chance to spend the day with a guy who was promoted as the 'world's greatest marketer'.

My client learnt about the day thanks to a promotional letter that was posted to him inviting him to enrol. At the end of the letter, if he wasn't sure he should attend he was encouraged to send away for a f.r.e.e. video to be sent to him.

He ordered the video. When it arrived he sat down to watch it. The video was of the marketing expert and a leading sales expert being interviewed. At the end of the video he was again invited to sign up for the marketing day, or if he still wasn't convinced he could request a marketing questionnaire to complete.

He requested the questionnaire. After he completed it, he decided to book a seat at the marketing guru's one-day event.

I asked "Did you learn a lot from the marketing guru?"

'No' he said.

In fact, he said, the valuable lesson came before the guru even took the stage, and it remains one of the most important lessons he's ever learned about marketing.

"So what was the lesson I enquired?"

When I arrived at the event there were about 200 people in the room. The MC for the event came out and said, "Before I introduce you to the 'Marketing Guru' I want to ask you all a question."

The MC went on, "Can everyone in the room who is here because of the original invitation letter please stand up."

NO ONE STOOD UP.

Then he asked "Can everyone who came because of the video, please stand up."  Only about 8 people stood.

My client thought everyone must have done the same as him and signed up after completing the questionnaire, so when the MC instructed those who signed up after completing the questionnaire to stand, he anticipated everyone would stand.

Imagine his surprise when he was one of only about 12 people to get to their feet.

The MC continued asking people to stand based on which promotional activity they had responded to. As it turned out, there were 7 separate promo activities and 80% of the room signed after process six or seven.

There is a valuable lesson here for all of us; there certainly was for my client who attended the day.

When it comes to marketing, most business owners only ever send people one invitation to take up their offer and then stop. They then wonder why no one responded.  

The lesson here is you need to position the value you offer many times in different ways if you want to maximise your result. 

Even the 'Marketing Guru' would have been talking to himself if he'd only sent one invitation.

Keep Rocking,

Paul

About the Author: Paul McCarthy is the founder of the Business Support Network (BSN), a Premier Australian Business Development Company. Paul is an award-winning speaker, best selling author and one of Australia's most innovative sales and marketing experts.

       
   
 
   

Maintaining Contact With Clients

Given the above information what processes do you have in place to maintain regular contact with your database? And how often do you contact them when you have something that might interest them? Just how many invitations do you send out?

The above is a lesson for all of us.

Perhaps you need a Virtual Assistant to assist you with the process. I, or one of my team, can certainly help you put in place a campaign for regular contact with your database whether it be via ezines, newsletters, postcards or something else. Phone +613 9754 8310 or email me.

Have a great month!

Kathie

 
   
 
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