FAQ

Our search feature provides a a weekly report advising searches carried out. I thought I'd link the most popular (but possibly not the most obvious) ones to point you in the right direction.

  • ABN - if you're in Australia it's a good idea to register for an ABN (Australian Business Number) but you don't have to have one before you get started. Best to check with your accountant as soon as you can for the correct guidance.
  • ACS email address - please email kathie @ vadirectory dot net.
  • Credit card payments - many members do accept them. If you're an ACS ("A Clayton's Secretary") member seeking this please contact the head office for information.
  • Curriculum vitae - we don't keep copies of resumes or CVs of members on the website.
  • Edit membership page - contact Kathie with your changes and include the URL of your page.
  • Job Leads - we don't advertise job leads. Any eligible person may apply to join our team. All job leads are promoted to members of the team only.
  • Marketing Assistance - if you're a VA looking for information on how to market your business, click here.
  • Membership fees - we have 3 categories - 12 months Australian, 6 months Australian and an overseas rate. Please don't ask if you can pay it off or work it off. We cannot give free membership nor do we allow the fees to be paid off. We are running a business and the fees keep the network, website and advertising running. The fees are not high and they are fully tax deductible - please check with your accountant for details.
  • Medical secretary - we have several who can support you with this need.
  • No mail - if you are an ACS member wanting to edit receipt of email, then please go to yahoogroups to make the changes there.
  • Rates - we don't list rates for jobs on this site. This is because we have members in several countries with different currencies and varying skills, experiences, and costs of living. In placing a job request, or contacting a VA direct, rates are then discussed per job.
  • Recruitment - as per vacant positions.
  • Resume - a copy must be submitted with your application to join our team. If you're looking to get one typed up, then please go to our job request form. If you're looking to do a course on resume writing, then please click here.
  • Sample contract - we don't have them on this site but if you join our VAIG list you'll be able to view what's available in the files there.
  • Remove from VAIG list - please go to the source of the list (yahoogroups) to do this.
  • Templates - same as for sample contract above.
  • Typing Rates - see Rates above.
  • VA Flyer Sample - there are none on this site
  • Various suburbs - you'll find them all linked under their states
  • Vacant positions - we don't advertise positions. Any eligible person may apply to join our team. All job leads are promoted to members of the team only.
  • Web Designers - we have several members who do web design.
  • Web Hosting - we have a service at acs-webhosting.com.

Below are queries we have received and our answers to them.

Q: I know that your company is an Australian VA referral site. In reality, what is the percentage of US referrals you give per month/year? Are most of the referrals in your area? Obviously you can't guarantee work or referrals, but I am trying to gauge if it is realistically worth my time. I use several venues for 'exposure' and am currently doing a marketing assessment.

A: Our head office is based in Australia and many of our team are in Australia but we are a global network and we have members in 17 countries, including the US.  While we don't get the same percentage of US based referrals as we do Australian ones, we do definitely get US referrals quite regularly and that is growing.  As a VA you would be aware that often you don't have to be in the same location as the client, so the more important question would be how much 'virtual ' work do we get that a VA could do anywhere? The answer is we get a lot and if you provide virtual services, such as digital transcriptions for example, you would be offered a lot of jobs. See Jobleads for examples - truly virtual jobs are marked with *, although it should be noted that very few jobs require someone onsite and could realistically be handled via phone, fax, mail, courier and other means. Just sometimes the client needs to be educated about working virtually first.

Q: Is it only women who do this type of work?

A: No, men do too.

Q: Why does it cost to join? There are so many scam sites out there that charge fees but give nothing in return.

A: This network is operated as a membership based organisation. There is work involved in maintaining the website, managing the marketing and promotion, supporting members and responding to their requests, and holding their hand when needed. There is a lot of time involved in supporting the members of the network and that time cannot come without a cost. Membership fees are tax deductible, same as any industry association membership is. And you get a lot of member benefits for your fees. Why not read the member testimonials at our site and our blog?

More infromation can be found at these pages:

For Clients:

For VAs:

General items:

 

"A Clayton's Secretary"®, ABN 76 809 078 624
The secretary you need when you haven't got a secretary! ®
Melbourne +613 9585 5780, Fax:  +613 9585 3785, Tollfree: 1800 033 355
PO Box 2918, Cheltenham, Victoria, 3192, Australia
Updated: February 3, 2009   Copyright © 1996-2009.  All rights reserved.
Privacy Policy

Are you coming to Forum on Virtual Assistance in June 2009?
Click on the image for details.