Please note: ALL members of this network have a minimum of 5 years' secretarial or administrative skills, have experience in the areas they promote on their pages and are not entry-level typists fresh from school or college. Each has worked in the corporate world in many different fields, including: medical, legal, human resources, real estate, engineering, and so many other fields.
Wondering what industries use our services? Any of the following, and many more!
- Accountants
- Authors
- Business Coaches
- Church groups
- Exporters
- Financial Planners
- Human Resource consultants
- Importers
- Legal
- Medicos
- Membership based associations
- Private Individuals
- Real Estate
- Speakers
- Tradespeople
- Trainers
Not sure how we can help you? The following Testimonial and Case Studies will give you insight on how we've helped others.
Testimonial:
I have been using A Clayton's Secretary run by Kathie Thomas for the past nine years. Having a VA saves me lots of time, money and headaches. Kathie does many tasks for me including:
- Updating my website
- Preparing Powerpoint Presentations
- Making phone calls
- Updating my database
- Mailouts to prospects and clients
- Prepares and sends out my ezine The Organised Times and my regular Event Update to 6000 plus subscribers each week
- Solves most of my computer problems
- Submits my articles to online ezines each week
I could do all this myself, however there's no point. You have to work smart, not hard and invest your own time on business development...not on activities that just keep you busy.
I cannot recommend this service highly enough. People often comment about how much I get done being a sole operator. It does help that I am very organized however, I know that by delegating all these tasks, it frees me up so I can make even more money and spend time doing the things that I enjoy - like speaking!
Lorraine Pirihi, Australia's Top Productivity Coach
www.office-organiser.com.au
Sample enquiry:
Hello I am after the services of an experienced bookkeeper, along with proficiencies in ACT, Publisher and Adobe. We are a busy couple running two separate businesses and are currently experiencing enormous growth. We anticipate approximately 4 hours a week would be needed in book keeping, wages, general office duties and relieving my stress levels. We are situated in North Dandenong and would require these services at our home office. Business # 1: Run by Colin. He is a Cost Management Consultant. Basic Bookkeeping and Brochure producing required. Business # 2. Run by Vicky. Vicky wholesales to the CML group as well as running own retail outlets. Approx 6 on staff. Need experience in setting up inventory in MYOB and management of a rather fiddly inventory set up. Brochure producing along with processing wages also required.
Outcome : Member located close by is providing regular ongoing services for this client.
Sample enquiry:
An American association planned to run a conference in Melbourne, Australia.
Outcome : One of our team members was engaged for a period of six months to handle initial enquiries, send out information, handle bookings and registrations, provide support to the Meeting Planners once they arrived in the city, and then handle the registration desk and onsite support throughout the duration of the function.
We can assist you in the same way!
Sample enquiry:
Client required instruction in use of Powerpoint. Later required urgent support with printing of overheads, typing of documentation in Word, etc.
Outcome : A few members have been involved in various parts of work required.
Client comment:
"I am delighted to be able to work with Kathie. She trained me on Powerpoint from 'frightened beginner" level to "confident and skilled" in one half-day! I have always found her to be professional and knowledgeable in assisting me with other tasks. I have been particularly impressed with her follow-up to my requests - I always feel reassured that she or one of her expert associates will return my call and be able to assist me." Glenda May Consulting Pty Ltd, Brighton Vic 3186, email: may@bigpond.com
Sample enquiry:
Negotiations are underway for the Medical Centre Work I recently mentioned to everyone. I have some members who have indicated an interest but suspect I'm going to need 2 or 3 more.
To start with, you will be required to be available at an allotted time to receive calls from nursing staff who may not be attending work that day, and then will be required to phone around for a replacement staff member, then enter it into a roster on excel and send back to the centre.
Outcome : 7 members were rostered to receive and log calls at their home offices, find replacement staff and report to the medical centre. A database of staff and their contact details was supplied and kept up to date for members to access.
Sample enquiry:
Teleconference company requires transcript of tapes of meetings on a regular basis. They are engaged by their clients to get the transcripts done.
Outcome : Several members have been engaged at different times to do tape transcripts. The client usually couriers the tapes to location of secretary.
Sample enquiry:
Client located in remote France has digital transcriptions to email. Documents are of legal nature. Could we handle doing the transcriptions and send the typed documents back?.
Outcome : Successfully achieved. Client could sleep whilst the work was being done here in Australia. The time difference meant he was sending the files to us at the end of his day and they arrived at the beginning of ours. The cost was attractive to him too - with the charges being in Australian dollars. Client has been serviced since October 1997 and since referred other clients in France and South Africa for the same type of service.
Similar work transference has been provided for US based clients also.
Sample enquiry:
A Body Corporate is looking for someone to regularly take minutes of their monthly evening meetings from 8:00pm to approximately 11:00, but could go to midnight sometimes. I am sending information about our network and the man concerned will be in touch with me after their next committee meeting. Those interested in this role, please get back to me so I can submit a list to this group.
Outcome : List of suitable members sent to Body Corporate and one was engaged to handle regular monthly meetings. Similar work for City Councils, Sporting Clubs and Associations has also been carried out.
Sample enquiry:
Client required conversion of word documentation to html in Dreamweaver and then for files to be transferred via FTP to their intranet for staff viewing. Over 1000 files involved.
Outcome : Five members were engaged for the conversion process which amounted to several thousand pages and three members carried out the file transfer process. Not all operators were in the same state as the client. There will be further work of this kind transpiring.
"We have been very pleased with the professional way this work has been handled and thank you for your assistance. Looking forward to working with you again soon."
David Kolle, Interfusion.net.au
Sample enquiry:
Client has written 700 handwritten pages for a book to be published and needs it typewritten in the next two weeks.
Outcome : Six members were engaged for this project - the work was split up and the deadline achieved.
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