There has been a lot of talk and many articles printed about the benefits of Offshoring as opposed to Outsourcing locally. There has also been great debate about whether the cheaper costs of Offshoring are outweighed by the benefits of Outsourcing locally. Within a space of a few short years it has become evident that not all cases of offshoring have been beneficial with the end user (the consumer) becoming disgruntled with trying to communicate with telemarketers who do not understand the … [Read more...]